Value of Business Etiquette

Don't Order the Duck by Robin McDowell, The Associated Press. This short article alerts you to the importance of business etiquette--including table manners and sensitivity to foreign customs--in landing a job and furthering your career.

What Do America Online and Dennis Rodman Have in Common?by Nancy K. Austin, Inc. Magazine. The author criticizes businesses that treat customers rudely and believe that business courtesy is not important to their success.

Basic Guidelines for Business Etiquette

Note: The articles below offer different insights on the same topics. So, it's worth your time to review as many of them as time allows.

Manners Mom Never Taught You by Etiquette International. A brief guide to business conduct when shaking hands, communicating by telephone, e-mail and correspondence, general office etiquette and business entertaining.

Business Etiquette by Ravenwerks. This primer offers concise advice on many aspects of business conduct, including meetings, phone, e-mail, how to treat guests and new employees, table manners and making introductions.

Business Etiquette in the Age of McDonald's posted at Baby Boomer News. Advice on making introductions, handshakes, dining, paying the bill, small talk and telephone manners.

Is Business Etiquette Dead?by Ken Blanchard, Executive Edge. Good advice on business courtesy, including when and when not to take phone calls, how to leave voice mail messages and handling work interruptions.